I, and the family and friends who were present, wish to thank you for the way you and your pallbearers conducted yourselves on the occasion of my mother’s funeral.  Your deportment was suitably dignified yet not excessively solemn.  There were lighter moments as you gave instructions to my brother and I, amateur pallbearers both, and after the ceremony.   The music was absolutely on cue – could not have been better.  The basket of rose petals was a thoughtful touch.  The all-wood coffin, including handles and plaque, and its simple arrangement of red roses was extremely attractive.

Thank you for your services throughout, from prompt collection of my mother to final burial.  It was a pleasure to deal with you, and I would not hesitate to recommend your firm of funeral directors.